Remember the struggles I had with the T-shirt and the tote and finding the picture that worked right? Well guess what? They came today!!
The business cards…well that’s where the good customer service comes in! I designed the cards with Sampson on the front and my information (name, phone number, e-mail and blog address) on the back; but upon close inspection I was missing a letter in the blog address!! So I quickly signed onto my account at Vista Print and checked the card and it looked right to me on the proof, so I called customer service. Granted I was on the phone for a few minutes more than I would have liked just in trying to get to the right person, but the woman I got was OUTSTANDING!
She explained to me that I had designed a couple of cards (what can I say, you knew I struggled with this!) and I had inadvertently ordered the wrong one! So she asked me if the print was large enough for me and we started talking and I asked her opinion and she basically helped me re-design the card, with enlarged font and she ordered 500 cards for me and she didn’t charge me!! PLUS I will receive them BEFORE the pet writing conference so I will be able to take them with me. Now that is how customer service is supposed to be!!
So I am here endorsing Vista Print, they have all kinds of items to print, their prices are (in my opinion) reasonable and their customer service rocks! I will certainly use them again. I also got a bunch of 25% off coupons so if any of you guys want any Sampson items…;-)
aileen117 says
Hi Jodi,
Can I buy a tote bag? Love it!
Lloyd says
I love Vista Print!! I’ve actually used them quit a bit. Good luck with the conference!!
Kathy says
That’s terrific Jodi! I have happily used VistaPrint for at least 15 years for my real estate business cards, very easy to work with and very affordable. Please leave some business cards for me with Nantz so I have some on hand to give out for you. All the best on your newest business endeavors!